Certification Program (Master Class)

If you are not satisfied with your purchase within 30 days of purchase, you may be eligible for a refund. To be eligible, you must,

  • Notify us prior to taking the required exam;
  • Return all materials received from us; and
  • Have not accessed more than 75% of the course material.

Refunds will be assessed with a $10.00 processing fee.

NO refund will be given after 30 days or an examination attempt.


CLTC® Annual Certification Fees

  • Annual certification fees are NOT refundable.

All other CLTC training and educational programs are not eligible for a refund once purchase has been made.

For more information regarding refunds and/or program cancellation policies, please contact our office at 877.771.2582 or email support@ltc-cltc.com


We are proud to provide training to the following organizations: